Warranty management software

Warranty management software that keeps track of every unit for you.

Warranty management software keeps a record of every product you sell: when its warranty starts and ends, who owns it, and every repair done on it. So you can tell in seconds whether a job is free or chargeable. Tagvion does this for manufacturers by giving each unit its own QR code and working out warranty dates from your rules.

Updated October 2026

Built for
Manufacturers of equipment, machines, panels, pumps, HVAC and appliances
Warranty can start from
Manufacturing date + grace, delivery, installation, or the invoice date at registration
Units are identified by
Serial number, asset code and a QR label
Try it
7-day free trial, no card needed
What you get

What Tagvion gives you

Warranty dates worked out for you

Set the rule once. Every unit gets a start and end date, and you can change the rule for any customer.

One QR code per unit

Anyone scans the label to see warranty status, manuals and your service contact.

End-user registration

Buyers register with an invoice photo. Warranty runs from the invoice date, capped at your maximum.

Claim checks built in

Flags a serial claimed twice, an invoice dated before delivery, or a very late claim.

Free, AMC or chargeable

Every service ticket shows the coverage, so nobody argues about it at the site.

See what fails

Warranty claims and repeat failures roll up by category, series, item and serial.

What does warranty management software do?

It replaces the warranty register, the Excel sheet and the back-and-forth phone calls. At its simplest it answers one question for any unit: is it still under warranty? Good software also records who bought the unit, through which dealer, and every repair done on it.

  • Stores every unit by serial number
  • Works out warranty start and end dates
  • Records the owner and the dealer chain
  • Shows coverage on every service ticket

When should a warranty start?

It depends on how you sell. Tagvion supports the four common rules, and you can use a different one for each customer:

  • Manufacturing date plus a grace period (the default, so every unit always has a date)
  • Delivery date to your customer or dealer
  • Installation date, for projects that need commissioning
  • Invoice date, when the end user registers the product

How do customers check their warranty?

They scan the QR label on the product with their phone camera. No app, no login. They see the product, its warranty end date, its manuals and who to call, and can raise a service request in the same place.

Compare

An Excel sheet vs Tagvion

Excel sheetTagvion
Find a unit’s warrantySearch the sheet, ask the dealerScan the QR or search the serial
Warranty start dateTyped by hand, often missingSet automatically by your rule
End-user detailsUsually unknownCaptured when they register
Service historySpread across emails and WhatsAppOn the unit’s own timeline
Who changed whatNo recordA full audit log
Questions

Frequently asked questions

Who is Tagvion warranty management software for?

Companies that make products and support them in the field: equipment, machines, control panels, pumps and motors, HVAC and appliances.

Can I import the units I already have?

Yes. Paste serial numbers from Excel or upload a starter file, and existing warranty dates can come across with them.

Do customers need an app to check their warranty?

No. They scan the QR label with their phone camera and the page opens in the browser.

Can different customers have different warranty terms?

Yes. Set a company default, then override it on any customer. Overrides are labelled “Custom” so you always know why.

How much does it cost?

Start with a 7-day free trial with every feature, no card needed. After that, talk to us about Pro.

Try it with your own products.

Seven days free, every feature, no card needed.