AMC that renews
Schedules, visit reminders and expiry alerts for every contract.
For HVAC equipment manufacturers
Keep every HVAC unit running, and every AMC renewed.
HVAC equipment needs a proper installation, regular maintenance and a fast response when cooling stops. Tagvion runs installation visits, annual maintenance contracts (AMC) and preventive maintenance schedules, and puts an SLA timer on every breakdown ticket, all tied to the unit’s serial number.
Updated October 2026
- Contracts
- AMC with preventive maintenance schedules
- Breakdowns
- SLA timers by priority
- Visits
- Guided technician app with checklists
- Customers
- Tracking link with status and visit time
What you get
What Tagvion does for you
SLA on every breakdown
Time left or breached, on every ticket.
Assignment by area
Technicians assigned by area, pincode and workload.
Maintenance checklists
Your checklist per unit type, with readings and photos.
Check-in on site
Location recorded when the technician arrives and leaves.
Signed reports
Every visit closes with a signature and an emailed PDF.
How do you keep AMC renewals from slipping?
Each AMC has its own maintenance schedule, visit reminders and an expiry alert. Tickets on covered units are marked “Covered – AMC” automatically, so billing is never a guess.
How fast are breakdowns answered?
Set response and resolution hours for each priority. Every ticket shows the time left or breached, and technicians are assigned by area and workload.
What happens on a maintenance visit?
The technician follows your checklist for that unit type, adds readings and photos, and closes the visit with the customer’s signature. The report is emailed straight away.
Questions
Frequently asked questions
Can a hospital or critical site get a stricter SLA?
Yes. Override the SLA hours on any customer.
Do customers get updates on their request?
Yes. A tracking link shows the status, the technician and the visit time.
Can we see which units break down most?
Yes. Tickets roll up by category, series, item and serial.
How much does it cost?
Start with a 7-day free trial with every feature, no card needed. After that, talk to us about Pro.
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Seven days free, every feature, no card needed.