Your checklists
Installation, preventive maintenance and calibration checklists per model.
For medical and lab equipment manufacturers
Hospital equipment can’t wait for a callback.
Patient monitors, imaging systems, analysers and lab instruments are installed in hospitals and labs that need them working every hour, with proof of every maintenance visit. Tagvion keeps each unit’s installation, preventive maintenance and repairs on its own record, runs breakdowns against strict SLAs, and closes every visit with your checklist, the customer’s signature and a PDF report.
Updated October 2026
- Equipment
- Monitors, imaging, analysers, lab instruments, OT equipment
- Visits
- Installation, preventive maintenance and calibration checklists
- Breakdowns
- Strict SLA hours per hospital
- Records
- Signature, photos and a PDF report on every visit
What you get
What Tagvion does for you
Signed reports
Biomedical staff sign on the phone; the PDF is emailed straight away.
Strict SLAs
Tighter response hours for ICUs and critical sites.
Maintenance contracts
AMC or CMC contracts with schedules and expiry alerts.
A full audit trail
Every visit and change on the unit’s timeline, with who and when.
Manuals on every unit
Service manuals attached to the model, shown on every unit.
How do you prove preventive maintenance was done?
Each visit records the technician, the check-in time and location, the checklist answers, photos and the signature of the hospital’s staff. The PDF report is emailed to them and kept on the unit’s record.
What happens when a monitor fails in the ICU?
Hospital staff scan the QR on the equipment and raise a request with a photo. It arrives as a high-priority ticket on that exact unit, and the SLA timer starts.
Can we look after equipment across many hospitals?
Yes. Each hospital is a customer, and Customer 360 shows every unit installed there, with its contract, open tickets and history.
Questions
Frequently asked questions
Is Tagvion a regulatory or quality management system?
No. Tagvion manages after-sales service records (installation, maintenance and repairs) with a full audit log. It does not replace your regulatory or quality management system.
Can different hospitals have different SLAs?
Yes. Override the SLA hours and contract terms on any customer.
Can biomedical engineers raise requests themselves?
Yes. They scan the QR on the unit; no account needed.
How much does it cost?
Start with a 7-day free trial with every feature, no card needed. After that, talk to us about Pro.
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