Commissioning on record
Your commissioning checklist, a signature, and warranty from the installation date.
For generator manufacturers and dealers
When the power goes, the generator has to start. Every time.
Diesel generators sit idle for weeks and then have to work the moment the grid fails, so regular maintenance and a fast response decide whether your customer trusts you. Tagvion records each DG set’s commissioning, keeps its AMC and preventive maintenance on schedule, and runs every breakdown against an SLA with a guided technician app.
Updated October 2026
- Products
- Diesel and gas generator sets, engines, alternators
- Installation
- Commissioning checklist and a signed handover
- Contracts
- AMC with preventive maintenance schedules
- Breakdowns
- SLA timers, assignment by area
What you get
What Tagvion does for you
AMC that renews
Maintenance schedules, visit reminders and expiry alerts.
SLA on breakdowns
Time left or breached on every ticket.
The nearest technician
Assign by area, pincode and workload.
Signed reports
Every visit closes with a signature and an emailed PDF.
Repeat faults
Fault codes and root causes roll up by model and serial.
How do you keep generator maintenance on time?
Put each DG set on an AMC with its schedule. Tagvion reminds you before each visit and before the contract expires, and tickets on covered units are marked “Covered – AMC”.
What happens when a generator won’t start?
The site team scans the QR on the canopy and raises a request with a photo. It reaches you as a ticket on that exact generator, with its AMC status and history, and the SLA timer starts.
Can dealers service the generators they sell?
Yes. Give dealers a login and choose whether customers see your service contact or the dealer’s.
Questions
Frequently asked questions
Can a hospital or data centre get a faster SLA?
Yes. Override the SLA hours on any customer.
Can we see every generator at one customer?
Yes. Customer 360 lists every unit with its AMC, open tickets and history.
Can the technician add notes and photos?
Yes. Every visit has notes and photos from the in-app camera, saved with the report.
How much does it cost?
Start with a 7-day free trial with every feature, no card needed. After that, talk to us about Pro.
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Seven days free, every feature, no card needed.