For EV charger and battery manufacturers

A charger that’s down is a driver who’s stuck.

EV chargers are installed at homes, offices, fleet depots and public sites, and battery packs carry long warranties tracked by serial number. Tagvion records every installation with a checklist and a signature, starts the warranty from the right date, lets owners register by scanning, and runs every fault against an SLA so chargers come back online fast.

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Updated October 2026

Products: AC and DC chargers, battery packs
Installation: Site checklist and a signed handover
Warranty: By serial, from the installation or invoice date
Sites: Homes, fleets, offices and public charging

What you get

What Tagvion does for you

Installation checklists

Your site checklist, photos and a signed handover for every charger.

Battery warranties by serial

Warranty start and end for every pack, from your rule.

Uptime SLAs

Response hours by priority, stricter for public and fleet sites.

Assignment by area

The nearest technician by area, pincode and workload.

Every charger at a site

Customer 360 lists every charger at a depot or campus.

Faults by model

See which models and batches fail most.

How is a charger installation recorded?

The technician follows your installation checklist on site, adds photos and closes the visit with the customer’s signature. The warranty can start on that installation date automatically.

How do fleet operators report a fault?

They scan the QR on the charger and raise a request with a photo. It arrives as a ticket on that charger, with its warranty and history, and the SLA timer starts.

Can we track battery packs as well as chargers?

Yes. Any serial-numbered product can be an asset with its own QR code, warranty and service history.

Questions

Frequently asked questions

Can installers be our service partners?

Yes. Give them a login and choose whose service contact customers see.

Can a public charging operator get a stricter SLA?

Yes. Override the SLA hours on any customer.

Can owners register a home charger?

Yes. They scan and register with an invoice photo.

How much does it cost?

Start with a 7-day free trial with every feature, no card needed. After that, talk to us about Pro.

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