Report in seconds
Staff scan the unit and raise a request with a photo.
For commercial refrigeration and kitchen equipment
When a freezer fails, the stock inside has hours, not days.
Cold rooms, deep freezers, display chillers and commercial kitchen equipment run in restaurants, stores and warehouses, where a breakdown means spoiled stock and lost sales. Tagvion puts a QR code on every unit so staff can report a fault in seconds, runs each request against an SLA, and keeps installation, AMC and repairs on the unit’s own record.
Updated October 2026
- Products
- Cold rooms, deep freezers, visi-coolers, kitchen equipment
- Customers
- Restaurants, chains, stores and warehouses
- Breakdowns
- SLA timers, the nearest technician
- Contracts
- AMC with preventive maintenance
What you get
What Tagvion does for you
Fast response
SLA timers by priority, stricter for critical stores.
Every unit at a customer
Customer 360 lists every unit you look after for a chain.
AMC and maintenance
Preventive maintenance schedules and expiry alerts.
Dealers and distributors
See which dealer sold each unit; let dealers handle service.
Failures by model
Fault codes and root causes roll up by model and serial.
How do store staff report a breakdown?
They scan the QR on the freezer or cold room and raise a request with a photo. It arrives as a ticket on that unit, with its warranty or AMC and history, and the SLA timer starts.
How do you serve a restaurant chain?
The chain is one customer, with every unit you look after on Customer 360. Set a stricter SLA for them, and assign the nearest technician by area and pincode.
How do you cut repeat breakdowns?
Every ticket records a fault code and a root cause, and preventive maintenance under AMC catches problems early. Repeat failures roll up by model and serial.
Questions
Frequently asked questions
Can kitchen equipment be tracked too?
Yes. Any serial-numbered equipment can have its own QR, warranty and service history.
Can dealers handle service?
Yes. Give dealers a login and choose whose service contact customers see.
Do customers get visit updates?
Yes. A tracking link shows the status, technician and visit time.
How much does it cost?
Start with a 7-day free trial with every feature, no card needed. After that, talk to us about Pro.
Keep reading
Related
Industry
HVAC equipment
Installation, AMC and preventive maintenance, with SLA on every breakdown.
Read more IndustryAppliances
Buyers register by scanning. Service requests arrive with the right serial.
Read more SolutionService management software
From service request to signed report, with a guided technician app.
Read moreTry it with your own products.
Seven days free, every feature, no card needed.